Frequently asked questions

We can ship our products anywhere in the world. However, shipping to countries outside the EU may incur the customer’s costs for customs clearance and duty.

All orders placed by 11am are usually shipped the same day.

Delivery times:
Poland: 1 day
Europe: 3-7 days
Worldwide: 7-10 days

Yes, you have 14 days to return cocoa and our other products. That is, however, on the condition that you haven’t opened the package. The exception to this rule is if we’ve sent you a defective product (damaged or in poor condition packaging); in that case, just reach out to us. We’ll make every effort to ensure you receive a refund or a replacement of full-value cacao or any other product you ordered as quickly as possible.

Yes. We can supply your store or cafe with any amount of ceremonial cocoa, cocoa powder, cocoa butter, beans or drinking chocolate.

Take a look at our wholesale cocoa offer.

We use two reputable online payment operators, Payu and Paypal, where all popular payment methods such as online fast transfer, blik, debit and credit cards, as well as apple pay and google pay are available.

We also provide payment by cash on delivery and traditional transfer. In addition, there is the possibility of deferred payment with PayPo.

Transfer details PLN

Recipient: Skeppi Tomasz Orzeszko
IBAN: PL92109000880000000148819933
Bank SWIFT code: WBKPPLPP
Bank name: Santander Bank Polska S.A.
The bank’s address: al. Jana Pawła II 17, 00-854 Warsaw
Country of the bank: Poland

Transfer details EUR

Recipient: Skeppi Tomasz Orzeszko
IBAN: PL06109000880000000149187559
Bank SWIFT code: WBKPPLPP
Bank name: Santander Bank Polska S.A.
The bank’s address: al. Jana Pawła II 17, 00-854 Warsaw
Country of the bank: Poland